Support Center

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Welcome to the Poloniex Support Center!

**IMPORTANT: The maintenance planned for Monday, December 17th has been postponed. Our priority is making sure the upgrade is as fast, seamless, and secure as possible. We apologize for any inconvenience, and will provide ample notice once we have rescheduled. For further information please view our FAQs.

Please note that for the security of your assets, this portal utilizes a unique log-in, separate from your Poloniex account. Please follow this link to create an account, then you will be able to submit your inquiry.

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