If you have a backup of your 16 digit key, you can recover your account using the instructions outlined here.
If you do not have a backup of your 16 digit key, please open a support ticket at Poloniex Support for assistance.
Can I access my 2FA-enabled account if I lost access to my 2FA device?
Modified on: Sat, 25 Feb, 2017 at 11:25 PM
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