Two-Factor Authentication (2FA)

What is Two-Factor Authentication (2FA) and why do I need it?
What is Two-Factor Authentication? Two-factor authentication (also known as 2FA or 2-Step Verification) is a technology that provides identification of use...
Mon, 17 Jul, 2017 at 10:56 PM
How do I setup Two-Factor Authentication (2FA)?
Step 1: To begin, you will need to install an authenticator application on your phone. Some options are:  Google Authenticator for iOS Google Authentica...
Wed, 30 May, 2018 at 6:41 AM
My Two-Factor codes aren’t working ("Incorrect Code" errors)
Steps to fix "Incorrect Code" errors with Two-Factor Authentication The most common cause for "Incorrect Code" errors is that the time ...
Fri, 28 Apr, 2017 at 10:38 AM
How do I restore my authenticator app from a 16 digit key backup?
Using your back up code/ Recovery key Step 1: Get your back-up code that you saved at the time of setting up 2FA with your older phone. This document h...
Fri, 14 Jul, 2017 at 12:49 PM
I lost access to my 2FA device. How can I now access my account?
I temporarily cannot access my device.  In case you don't have your device handy, you may also use a desktop Authenticator Application to login to Polo...
Fri, 14 Jul, 2017 at 12:57 PM